Help
Support
One address, read by the people who build the app.
Write to support@cafegrinds.com. If you write from Settings inside the app, your app version and phone are filled in already, which usually saves a round trip.
Seven questions
Things people ask
01
Someone made me uncomfortable.
Use Report on their row - it is behind the ⋯ at the end of any row where a person appears. Reporting also hides them from you, permanently and in both directions, and we read every one.
02
I want to stop seeing someone, but nothing happened.
Use Don’t suggest. It is immediate, it needs no reason, and the other person is not told. You can undo it for eight seconds afterwards, and reverse it any time from Settings.
03
Why can’t I post a second invite today?
One invite a day, hosted or joined. It keeps the app honest about what it is: a way to decide where to take your laptop this morning, not a calendar.
04
Why won’t it take my venue?
Invites can only be somewhere public - a cafe, a library, a co-working lobby. The app checks the venue’s own listing. If a place you know is public gets refused, tell us the name and we will look at it.
05
There’s nothing near me.
Posting is open in Bengaluru while the app is new; browsing works anywhere. If you want your city next, write and say which one.
06
Where’s the chat?
There isn’t one, and there will not be one. The host asks up to two questions, you answer them, and they accept or decline. The absence of a chat is the reason the rest of the app is calm.